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Info By Updated 22 Aug 2026 1 article in section

Questions, corrections or feedback? Here is how to contact the team behind this Gates of Hades guide.

One address reaches the whole desk

Email [email protected] and it lands with the review team. That is the fastest way to reach us, whether you have spotted an error, want to query a figure, or have a question about how Gates of Hades plays. We read everything, and a real person replies.

We do not run a phone line or a live chat. Email keeps a written record, which matters when the question is about a specific number, a spec, or a correction.

What to expect

We aim to reply within a few working days. Straightforward questions get a straight answer. If you ask us to settle a factual point, we will check it against the published specs and our own demo notes before we respond, so give us the detail we need to look it up.

What we cannot help with

We're an independent review site, not a casino and not Pragmatic Play. We can't access your account, process a deposit or withdrawal, or resolve a dispute with an operator. For those, contact the casino's support team or the relevant regulator directly.

Corrections policy

If we get something wrong, we fix it. Send the page, the claim, and where possible a source, and we will verify it. When a correction changes a fact a reader might rely on, such as an RTP figure, a bet range, or a feature detail, we update the page and note that it was corrected. We would rather be told than leave an error standing.

Gambling details shift over time. Bonus-buy rules vary by market, operators swap between RTP models, and availability changes. If you notice something that no longer matches what you see in a lobby, that feedback is genuinely useful.

Press and partnership queries

Use the same address for anything commercial. We disclose affiliate relationships openly, and no arrangement changes a score or removes a warning. If a proposal asks us to soften a review, the answer is no, and the same email will tell you so.

Everyone here plays responsibly, and the site is for adults aged 18 or over.

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